Vendor Messaging
Centralized vendor communication platform streamlines AP processes, reduces workload, and enhances compliance.
How Stampli supports Vendor Messaging
The Vendor Messaging capability creates a comprehensive communication ecosystem where AP teams can manage all vendor interactions without leaving the platform. Users can ask questions, reply to inquiries, and attach relevant documents directly from the invoice interface. This centralized approach ensures a complete, easily accessible history of all communications, enhancing transparency and accountability in AP operations.
With features like auditable conversation logs, date and time stamps, file attachments, and instant notifications, Stampli’s Vendor Messaging provides a robust solution that streamlines vendor interactions, substantially reduces the AP team’s workload, minimizes compliance risks, and fosters stronger vendor relationships.
The problems that AP teams face
AP teams struggle with fragmented communication channels, leading to disorganized vendor interactions, delayed query resolutions, and increased compliance risks. This fragmentation results in inefficient information gathering, poor visibility into communication history, and a higher likelihood of errors or miscommunication. Consequently, AP workload increases as teams spend excessive time managing inquiries across multiple platforms, while also facing challenges in maintaining clear audit trails for compliance purposes.
Stampli’s approach
The system enhances transparency with a complete, easily accessible communication history, facilitating faster query resolution, increasing accountability, and minimizing compliance risks.
By providing a consistent and professional communication channel, Stampli helps improve vendor relationships and reduce errors caused by miscommunication. Ultimately, this streamlined approach leads to substantial time savings, faster invoice processing, and more efficient AP operations, all while maintaining a clear audit trail for compliance purposes.
Key features
Centralized vendor communication
Manage all vendor communications in one place, within the context of each invoice.
Direct messaging from invoices
Ask vendors questions and reply to inquiries without leaving the invoice context.
Auditable conversation history
All questions, answers, and comments are attached to the invoice and are fully auditable.
Date and time stamps
Every action on the invoice, including messages, is labeled with the date and time.
File attachments
Attach files to questions and comments for added context and information sharing.
Email and mobile app notifications
AP team members are notified whenever a message from a vendor is received.
No additional fees
No additional user licenses are required for external message recipients.
Vendor response tracking
Vendors’ responses are recorded in the context of the invoice, ensuring a complete history.
FAQ
How does Stampli's Vendor Messaging reduce AP workload?
By centralizing all vendor communications within each invoice, Stampli eliminates the need to switch between multiple platforms, significantly reducing time spent managing different channels and streamlining the entire communication process.
Can I attach files to messages sent through Stampli?
Every action, including messages, is labeled with date and time stamps, and all communications are attached to the relevant invoice, creating a complete, auditable history that helps maintain compliance and reduces associated risks.
How does the system ensure compliance in vendor communications?
Every action, including messages, is labeled with date and time stamps, and all communications are attached to the relevant invoice, creating a complete, auditable history.
Will I be notified when a vendor responds to a message?
Yes, AP team members receive email and mobile app notifications whenever a message from a vendor is received, ensuring timely responses.
How does Vendor Messaging enhance vendor satisfaction?
By providing a consistent, professional, and efficient communication channel, Stampli helps improve response times, reduce errors, and maintain clear records of all interactions, leading to smoother transactions and stronger vendor relationships.
Does using Stampli's Vendor Messaging require additional licenses for vendors?
No, there are no additional fees or user licenses required for external message recipients, making it a cost-effective solution.
Learn More about Vendor Messaging
Learn more about the power of Stampli.
Meet with an AP Expert today.