The Stampli Vendor Portal offers a comprehensive, centralized self-service platform designed to streamline vendor interactions, significantly reduce AP team workload, and enhance vendor satisfaction. Vendors can independently access critical information such as invoice statuses, payment details, and digital payment options, promoting transparency and reducing the administrative burden on AP teams.
The portal features robust vendor contact management, allowing AP teams to control access and efficiently manage vendor representatives. Advanced capabilities include customizable branding, self-serve invoice submissions, and automated onboarding and document management. These features empower vendors to update profiles, manage banking information, and communicate with AP teams via unrestricted messaging, improving collaboration and issue resolution.
The Vendor Portal minimizes compliance risks through proactive document management and reminders by automating routine tasks and providing vendors with self-service tools. This self-service approach, combined with powerful communication and automation tools, not only improves vendor satisfaction but also frees up the AP team to focus on more strategic tasks, enhancing overall operational performance and building stronger, more efficient vendor relationships.
The problems that AP teams face
AP teams are often overwhelmed by repetitive vendor inquiries about payment statuses and invoice discrepancies, leading to inefficiencies and potential errors. Manual updates to vendor data, such as banking details and contact information, introduce opportunities for mistakes and increase compliance risks. As businesses grow, maintaining efficient vendor relationships and consistent branding across interactions becomes increasingly challenging, impacting the company’s image and operational efficiency.
Key features
Features marked with asterisk are only available with Stampli’s Advanced Vendor Management.
Real-time invoice status tracking
Vendors have up-to-date visibility into the status of their invoices and payments.
Self-serve vendor information management
Vendors can independently manage their contacts, portal access, bank and payment details, and billing addresses.
Access to Stampli Card payments
Vendors can easily access and track payments made via Stampli Card.
Team collaboration
Vendors can add colleagues and manage their access to the vendor portal.
Unrestricted messaging
Vendors can initiate messages, respond to queries, and upload attachments for seamless communication with AP teams.
Invoice review and verification
Vendors can review and verify invoices to ensure accuracy before processing.
*Self-service invoice uploads
Vendors can directly upload invoices through the portal, streamlining the submission process.
*Proactive compliance management
Automatically send reminders for missing or expired documents to ensure up-to-date compliance.
*Automated onboarding
Send automated vendor invites via payment remittance emails for a smooth onboarding process.
*Customizable branding
Personalize your vendor portal and email invitations with your company’s logo and branding elements.
Integrated vendor messaging
Communicate directly with vendors during the onboarding process through the vendor portal, ensuring clear and efficient communication.
FAQ
How does the Vendor Portal help reduce the workload for AP teams?
The Vendor Portal provides vendors with self-service access to invoice statuses, payment details, and communication tools, reducing the number of inquiries AP teams need to handle manually.
Can vendors update their own information through the portal?
Yes, vendors can independently manage their contact information, banking details, and other critical data, ensuring that information stays current without requiring AP team intervention.
Is it possible to customize the look of the Vendor Portal?
Yes, with the Advanced Vendor Management add-on, you can customize the portal with your company’s logo and branding elements, providing a consistent and professional experience for your vendors.
How does the Vendor Portal improve communication between vendors and AP teams?
The portal features unrestricted messaging capabilities, allowing vendors to initiate conversations, respond to queries, and upload attachments, facilitating quick and efficient communication.
Can multiple people from a vendor's organization access the portal?
Yes, vendors can add colleagues and manage their access to the portal, enabling team collaboration and ensuring the right people have the necessary information.
How does the customizable branding feature benefit businesses?
With the Advanced Vendor Management add-on, you can customize the portal with your company’s logo and branding elements. This provides a consistent and professional experience for your vendors, reinforcing your brand identity and enhancing the perceived value of your vendor relationships.