Stampli Facilitates Vendor Engagement for AP
Many accounts payable (AP) teams juggle countless emails and phone calls when communicating with vendors about invoices. Stampli’s AP Automation platform provides tools to make sure you can easily collaborate with your vendors and suppliers.
Stampli offers a Vendor Portal that gives your vendors 24×7 access to invoices. They can view and ask questions about invoices that they have sent to you. Recently, we have developed an in-app communications tool that makes invoice-related questions easy, convenient, and trackable for both you and your vendors.
Vendor Bill Status
Once a bill starts getting processed in Stampli, the invoice status appears in the portal. As the invoice is processed, Stampli automatically updates the status in the portal. Only basic invoice information (e.g., invoice number, date, amount) is shown. No internal information—such as coding, comments, and processes—is visible. Each vendor has a dedicated instance in which portal users can only view invoices their companies sent to you.
Vendor Invoice Inquiries
Recent product enhancements have made it easier for vendors to send you questions from the portal and for you to view and respond to the inquiries directly within Stampli. Since Stampli offers two-way communications support, neither you or the vendor need to go to your email or other application.
Sending Inquiries: Vendor
As vendors view their invoices in the portal, they have one-click access to the inquiry composer. With the invoice image available in the same window, the vendor user can enter and send you a question about that invoice. All previous inquiries and responses are viewable with the invoice. This helps reduce the number of repeat questions and responses—saving both you and your vendors time and hassle.
Responding to Inquiries: AP
As vendors view their invoices in the portal, if they have a question about a specific invoice, they have one-click access to the inquiry composer. With the invoice image available in the same window, the user can send you a question. All previous inquiries and responses are viewable with the invoice. This helps reduce the number of repeat questions and responses—saving both you and your vendors time and hassle.
Smart Vendor Engagement
Stampli has invested in building the tools for AP teams to smartly work and collaborate with vendors and suppliers. The Vendor Portal and the in-app communications tool make it easy for both you and your vendors to view and send or respond to inquiries without having to jump between applications and to have an easy history of all communications.
To learn more about how Stampli’s AP automation platform can help you and your team smartly collaborate with your vendors, schedule a time with an AP expert today.
